Navitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our University Partnerships Australasia (UPA) division you’ll be part of a team supporting Navitas’ portfolio of colleges, campuses, and offices.
The Student Services & Experience Officer – Activities (SSEO-Activities) role ensures student experiences remain at the heart of Navitas English’s operations. Through providing a high-level of student support and administration services and gathering and sharing student feedback with the Student Services & Experience Manager (SSEM), the SSEO-Activities guarantees students receive a welcoming and high standard of service throughout their period of study with Navitas English.
Qualifications
Essential:
Commitment to providing a high standard of customer service with previous experience in a busy setting
Solid customer service focus when dealing with potential clients
Culturally sensitive and patient with an approach to understand student/ customer needs
Qualification and/ or a keen interest in sports and outdoor activities
Ability to work within a team and independently
Excellent written and verbal communication skills
Highly organised with the ability to multitask and prioritise work
Proficient in MS Office and experience in social media posting
High school certificate or higher
First Aid Certificate
Desirable:
Knowledge of the English language industry
Experience in an administration role and/ or a sport orientated role
Experience using a student management system
A second language
Additional Information
What we offer An attractive remuneration package will be negotiated with the successful candidate. The Navitas Group offers outstanding long-term career opportunities within Australia and abroad, and is values driven and an equal chance employer.
How to apply
Enquiries and applications addressing the essential and desirable Selection Criteria and a current CV should be sent to:
Alex Cadman Director, Centre Operations [email protected]
Applications close midnight Sunday September 6th 2026
Successful applicants require working rights in Australia and will be subject to relevant pre-employment checks.
Navitas strives to be a workplace that promotes diversity, flexibility and equal employment. As such, we invite experienced candidates of all ages, people with a disability and Indigenous Australians to apply.
📌 Student Services & Experience Officer Activities City Of Gold Coast
🏢 Navitas
📍 City of Gold Coast
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