Department of Customer Services, Open Data and Small and Family Business
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Brisbane
25 Aug
Department of Customer Services, Open Data and Small and Family Business
Brisbane
Job Description
The Department of Customer Services, Open Data and Small and Family Business in Brisbane is seeking a Deputy Director-General, Customer Experience. This senior executive role leads customer service delivery, service reform and organisational performance across digital, in-person and telephone channels.
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You will drive a digital-first reform agenda, oversee multi-channel operations, and foster innovation and continuous improvement to deliver superior customer outcomes for Queenslanders.
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📌 Chief Customer Experience & Transformation Lead (Brisbane)
🏢 Department of Customer Services, Open Data and Small and Family Business
📍 Brisbane
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