Job Description
UKG Pro WFM Specialist / Business Analyst
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We are seeking an experienced UKG Pro Workforce Management (WFM) Specialist to play a key role in the delivery of a large scale workforce management transformation program.
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This position will support the design, configuration, testing and implementation of an enterprise wide rostering, timekeeping and leave management solution. Working within a complex and diverse environment, you will collaborate with project stakeholders, business leaders, technical teams and end users to ensure the successful deployment of a fit-for-purpose workforce management platform.
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The successful candidate will bring solid UKG Pro WFM expertise and a hands on approach to solution design, configuration, testing and business engagement.
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Key Responsibilities
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Provide specialist UKG Pro WFM expertise across functional design, configuration, testing and implementation activities.
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Support solution workshops, requirements validation and functional design sessions.
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Advise stakeholders on UKG Pro WFM capabilities and best-practice workforce management processes.
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Review and recommend configuration options, business rules and functional settings.
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Translate business and operational requirements into practical system solutions.
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Contribute to configuration workbooks, documentation and process mapping activities.
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Support system, integration, regression and user acceptance testing.
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Assist with defect management, issue resolution and deployment readiness activities.
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Work closely with business analysts, solution architects, testing teams, data specialists and integration resources.
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Develop knowledge transfer materials and support training activities for administrators and end users.
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Identify project risks, configuration issues and process improvement opportunities.
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About You
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To be successful in this role, you will demonstrate:
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Proven experience as a UKG Pro WFM Specialist, Functional Consultant, SME or Business Analyst within UKG Pro Workforce Management or Kronos environments.
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Strong understanding of workforce management processes including:
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Time & Attendance
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Scheduling / Rostering
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Leave & Accruals
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Workforce Analytics
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Forecasting
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Activities Management
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Integrations
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Experience supporting large scale system implementation or transformation programs.
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Strong requirements gathering and process analysis capabilities.
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Ability to translate business needs into effective system configurations and functional outcomes.
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Experience supporting testing, defect resolution and deployment activities.
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Excellent analytical and problem-solving skills.
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Strong stakeholder engagement and communication skills across technical and non-technical audiences.
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High attention to detail and commitment to quality delivery.
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Desirable
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UKG Pro WFM certification.
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Experience with Kronos Workforce Management implementations.
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Exposure to enterprise workforce transformation programs within large, complex organisations.
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What's on Offer
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Opportunity to work on a significant workforce management transformation project.
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Collaborative and high-performing project environment.
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Exposure to enterprise-scale technology and business transformation initiatives.
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Competitive contract remuneration.
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Flexible and hybrid working arrangements available.
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📌 Ukg Pro Wfm Specialist / Business Analyst (Victoria)
🏢 People2People
📍 Victoria