Auslan Service Officer -- Empower Deaf Communities (Hybrid) (New South Wales)

Auslan Service Officer -- Empower Deaf Communities (Hybrid) (New South Wales)

25 Aug
|
National Disability Insurance Agency
|
New South Wales

25 Aug

National Disability Insurance Agency

New South Wales

Job Description
The National Disability Insurance Agency (NDIA) is seeking an APS5 National Contact Centre Auslan Service Officer to deliver accessible, participant-first support via video service. Fluency in Auslan and robust customer service skills are essential to connect with Deaf and hard of hearing participants.
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You will work within the National Contact Centre, handling inbound/outbound video calls, emails and webchat across a rotating shift pattern while upholding NDIA policies and providing coaching
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📌 Auslan Service Officer -- Empower Deaf Communities (Hybrid) (New South Wales)
🏢 National Disability Insurance Agency
📍 New South Wales

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