Job Description
Job Title: Copier Field Technician
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Responsibilities:
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Installation: Set up and install copier and multifunction printer equipment at customer locations, ensuring proper functionality and user training.
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Maintenance: Perform routine maintenance on copiers to ensure optimal performance, including cleaning, replacing parts, and updating software.
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Repair: Diagnose and troubleshoot issues with copiers and printers, providing timely repairs either on-site or in-house as needed.
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Customer Service: Interact with clients to understand their needs, provide technical support, and educate them on equipment usage and maintenance.
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Documentation: Maintain accurate records of service calls, repairs, and inventory of parts and supplies used.
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Collaboration: Work closely with other technicians and sales teams to ensure customer satisfaction and resolve any technical issues.
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Staying Updated: Keep current with industry trends, new technologies, and product updates to provide informed service.
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Qualifications:
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High school diploma or equivalent; technical degree or certification.
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Experience in copier repair or a similar technical field.
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Robust troubleshooting and problem-solving skills.
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Excellent communication and customer service skills.
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Ability to work independently and manage time effectively.
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Valid driver's license and reliable transportation.
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Physical Requirements:
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Ability to lift heavy equipment (up to 50 lbs.) and perform physical tasks such as bending, reaching, and standing for extended periods.
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This role often requires a mix of technical expertise and customer interaction, making it essential for the technician to be both skilled and personable.
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Company Description
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Quality Business Solutions is headquartered in Baltimore, Maryland and is a family-owned and operated business that seeks and recruits the best IT, Sales, Copier Service and Administrative people in the industry.
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📌 Copier Field Service Technician In Parkville (Victoria)
🏢 Energy Jobline ZR
📍 Victoria
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