Job Description
Cardiac and Vascular Diagnostic Centre Chermside – Chermside QLD
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We are looking for a reliable, dedicated and detail-oriented Specialist Medical Receptionist to join our busy cardiology and cardiac diagnostic practice.
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This role is suited to someone who genuinely cares about their work, takes ownership of their responsibilities and wants to be part of a team.
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About the role
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The Specialist Medical Receptionist is responsible for providing professional, efficient and patient-focused reception and administrative services within a cardiology practice. The role requires a high level of accuracy and attention to detail when managing specialist referrals, appointments, cardiac diagnostic testing, Medicare/MBS eligibility requirements, patient records, billing and communication with patients, referring practitioners and specialist cardiologists.
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Key responsibilities
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Welcoming patients and providing excellent patient service.
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Managing a busy telephone and reception environment.
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Booking cardiology consultations and cardiac investigations.
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Managing referrals and patient records.
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Completing Medicare/HPOS eligibility checks.
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Understanding and applying relevant MBS requirements.
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Booking ECHOs, Stress ECHOs, Holter monitors, ABP monitoring, Heart Bug/event monitors and ECGs.
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Processing payments and billing.
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Managing specialist correspondence and referrals.
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Monitoring appointment diaries and helping maximise appointment availability.
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Liaising with cardiologists, GPs, patients and other healthcare providers.
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Following up outstanding tasks and ensuring nothing is left incomplete.
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Maintaining strict patient confidentiality and privacy.
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Full training will be provided; however, attention to detail, reliability, initiative and a willingness to learn are essential.
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About you
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Is highly reliable and accountable.
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Has excellent attention to detail.
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Takes pride in their work.
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Is organised and able to prioritise competing tasks.
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Takes initiative rather than waiting to be told what to do.
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Is comfortable working in a busy specialist environment.
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Understands that small administrative mistakes can have significant consequences in healthcare.
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Is confident communicating with patients, doctors and other healthcare professionals.
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Is willing to learn the specialist cardiology and Medicare requirements of the practice.
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Can work independently once trained.
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Is a genuine team player.
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Takes ownership of their work and follows tasks through to completion.
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Is flexible and willing to assist when the practice is busy.
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We are looking for a reliable, dedicated and detail-oriented Specialist Medical Receptionist to join our busy cardiology and cardiac diagnostic practice.
n
This role is suited to someone who genuinely cares about their work, takes ownership of their responsibilities and wants to be part of a team.
n
About the role
n
The Specialist Medical Receptionist is responsible for providing professional, productive and patient-focused reception and administrative services within a cardiology practice. The role requires a high level of accuracy and attention to detail when managing specialist referrals, appointments, cardiac diagnostic testing, Medicare/MBS eligibility requirements, patient records, billing and communication with patients, referring practitioners and specialist cardiologists.
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Key responsibilities
n
n
Welcoming patients and providing excellent patient service.
n
Managing a busy telephone and reception environment.
n
Booking cardiology consultations and cardiac investigations.
n
Managing referrals and patient records.
n
Completing Medicare/HPOS eligibility checks.
n
Understanding and applying relevant MBS requirements.
n
Booking ECHOs, Stress ECHOs, Holter monitors, ABP monitoring, Heart Bug/event monitors and ECGs.
n
Processing payments and billing.
n
Managing specialist correspondence and referrals.
n
Monitoring appointment diaries and helping maximise appointment availability.
n
Liaising with cardiologists, GPs, patients and other healthcare providers.
n
Following up outstanding tasks and ensuring nothing is left incomplete.
n
Maintaining strict patient confidentiality and privacy.
n
n
Full training will be provided; however, attention to detail, reliability, initiative and a willingness to learn are essential.
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About you
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n
Is highly reliable and accountable.
n
Has excellent attention to detail.
n
Takes pride in their work.
n
Is organised and able to prioritise competing tasks.
n
Takes initiative rather than waiting to be told what to do.
n
Is comfortable working in a busy specialist environment.
n
Understands that small administrative mistakes can have significant consequences in healthcare.
n
Is confident communicating with patients, doctors and other healthcare professionals.
n
Is willing to learn the specialist cardiology and Medicare requirements of the practice.
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Can work independently once trained.
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Is a genuine team player.
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Takes ownership of their work and follows tasks through to completion.
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Is flexible and willing to assist when the practice is busy.
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Availability
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Minimum 3 days per week, with the potential for additional days when required.
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Applicants must be flexible with their working days based on practice requirements.
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Weekend availability is required from time to time, depending on operational needs.
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Flexibility to cover additional shifts when colleagues are unavailable will be highly regarded.
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Essential
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Previous medical reception experience.
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Excellent communication and customer service skills.
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Strong computer and administrative skills.
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Excellent attention to detail.
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Reliable attendance and punctuality.
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Ability to work in a fast-paced environment.
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Strong organizational and time-management skills.
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Professional presentation and communication.
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Ability to maintain strict confidentiality.
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Desirable
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Experience in:
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Cardiology or specialist medical practices.
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Echocardiography or cardiac diagnostic services.
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Medicare/HPOS.
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MBS billing.
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Specialist referrals and correspondence.
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Best Practice, MedicalDirector, PracSoft or similar medical software.
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What We Offer
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Training in specialist cardiology reception and diagnostic procedures.
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A supportive professional team environment.
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Opportunity to develop specialist medical administration skills.
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Potential for additional working hours for the right person.
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A role where your contribution genuinely matters to the operation of the practice.
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#J-*****-Ljbffr

📌 Medical Receptionist (Cardiology) (Queensland)
🏢 Cardiac and Vascular Diagnostic Centre Chermside
📍 Queensland