Job Description
About Us
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At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
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About The Role
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The purpose of this role is to connect with a high volume of new and existing ANZ customers to identify lending opportunities and provide working capital solutions to help start, run and grow their business.
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Role Type: Secondment (12 Months)
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Role Location: 83 Pirie Street, Adelaide SA ****
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Work Hours: Full Time (40 Hours/week)
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What will your day look like?
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As a Customer Engagement Specialist you will be accountable for:
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Actively pursuing existing small business customer leads
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Providing high quality customer service and solutioning to a wide portfolio of small business customers
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Applying a broad understanding of product application
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Building and maintaining a strong internal network
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Meeting and exceeding performance targets
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Outbound leads-based calling to existing and current small business customers
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Referrals to specialist teams
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What will you bring?
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To grow and be successful in this role,



you will ideally bring the following:
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Business Development: The activity of partnering with individuals and/or organisations to pursue strategic initiatives, relationships and/or opportunities to drive commercial value.
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Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services, and/or providing considered options, that meet those needs.
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Business Analysis: Translating business requirements into solutions by understanding needs, feasibility and impact.
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Planning and Prioritisation: Planning and prioritising what needs to be done (including people, process and technology implications) in order to deliver upon customer/user needs and strategic priorities. This includes identifying, planning for, tracking and resolving dependencies.
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You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
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Job Posting End Date
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31/08/2026, *****pm, (Melbourne Australia)
#J-*****-Ljbffr

📌 Customer Engagement Specialist (South Australia)
🏢 Anz
📍 South Australia