Job Description
Distribution Enablement Specialist - South Bank, QLD
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Job no: ******
n Brand: Global Supply
n Work type: Full time
n Location: Recent South Wales, Queensland, South Australia, Victoria, Western Australia
n Categories: Sales and Customer Service
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About the Opportunity
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Are you passionate about product accuracy, systems excellence, and creating seamless customer experiences?
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As a Distribution Enablement Specialist within Flight Centre's Global Supply division, you will play a critical role in ensuring land products are accurate, discoverable, and compliant across our distribution systems.
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Working closely with internal teams, suppliers, and technology partners, you will help drive operational excellence through quality assurance, process improvement, and system enablement.
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This is an exciting opportunity to combine analytical thinking, business process expertise, and stakeholder collaboration to make a meaningful impact on product performance and customer outcomes.
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While the preference is for Brisbane, for the right candidate the role may be based in all AU cities with a Flight Centre head office.
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What you will do
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Own hotel and room mapping, as well as Meridian rules and content, ensuring product presentation remains accurate and current
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Monitor scheduled system jobs and conduct product availability checks and audits
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Investigate, elevate, and resolve product and system issues while identifying trends to improve accuracy and performance
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Maintain geolocation mapping, labels, insurance information, visa information, and manufactured product content
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Act as a Subject Matter Expert (SME) for Meridian and related enablement systems
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Support, contribute to, and help implement system enhancements and improvements
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Develop clear business processes, training materials, and user-friendly documentation that simplify complex concepts for stakeholders
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Implement and maintain quality assurance processes to ensure product quality,



consistency, and compliance with internal standards and partner expectations
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Collaborate with Distribution, Supply TechOps, Partnerships, Brands, Suppliers, and Vendors to solve problems and support successful business initiatives
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Contribute to achieving Distribution OKRs, KPIs, and operational objectives
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Analyse business requirements and support process improvement initiatives
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Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
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What you will need
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Minimum 4 years' travel industry experience in distribution, systems, or a related field
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Experience applying business analysis methodologies
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Experience documenting business requirements, business processes, training documentation, and support artifacts
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Degree, certification, or 4+ years' experience in Business Analysis, Project Management, or a related discipline
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Strong problem-solving and analytical capabilities
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Advanced written and verbal communication skills
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Proven ability to build relationships and collaborate across multiple stakeholder groups
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What you will enjoy
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Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd
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Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic,



or ethno-religious minority groups and people with disability, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
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Development: Individualised Learning & Development pathway options
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Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
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Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
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Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
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Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
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Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
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Mental Health: Support and Employee Assistance Program for staff and family
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Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar - the Global Gathering (Bangkok '26, Sydney '27) and EOFY Celebration
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Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
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Sustainability: The protection of our environment is essential to the future of tourism so as a leading travel group, we have made efforts to create positive outcomes for destinations, communities, and wildlife too
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Please Note: applications can only be considered by candidates who are based in Australia and have the right to work without restriction or requiring visa sponsorship.
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#LI-CM1#LI-Onsite
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Applications close:
#J-*****-Ljbffr

📌 Distribution Enablement Specialist - South Bank, Qld (Queensland)
🏢 Traveltechessentialist
📍 Queensland