Job Description
Job Category: Management (Hospitality & Tourism)
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A little bit about us: Located on fifty acres of absolute beachfront, Elements of Byron is an award-winning resort known for its laid-back luxury and exceptional guest experiences. Our resort features beautifully designed one and two-bedroom villas, diverse dining options, and world-class facilities that embody the best of Byron Bay. We take pride in offering barefoot luxury, ensuring unforgettable moments for both guests and staff in our stunning coastal paradise.
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Job Description
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Your responsibilities include but are not limited to:
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Manage nightly resort operations between 9pm - 7am (Sat, Sun, Mon, Tue) with 3 days off together
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Verify revenue from all sources is accurately balanced, follow up on any discrepancies
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Post any transactions needed
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Perform end-of day procedures
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Produce daily reports for departments and department heads - Compile and run statistical reports for all departments and transfer information to our Accounting department
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Meet and greet guests as they arrive and complete check in process when required.
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Carry out nightly property/security checks.
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Analyse rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily.
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In conjunction with the Rooms Division Manager, develop, implement and monitor performance standards for operations in the department.
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Ensure the cleanliness standards of the resort are adhered to.
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We are looking for someone who can quickly establish rapport, stay calm under pressure, and maintain exceptional attention to detail. This is a full-time permanent position working 4 days a week, 10 hr shifts, Sat/Sun/Mon/Tue with three days off each week.
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Desired Skills and Experience
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Requirements
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Previous experience in a similar Night Audit role within a 4-5 star hotel/resort.
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Availability to work 4 days a week, 10 hr shifts, Sat/Sun/Mon/Tue
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Demonstrated ability to train, lead and motivate a customer focused team
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Understanding of budget control and rostering
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Well presented with excellent communication skills both written and verbal
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Robust understanding of IT systems and maintenance
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Ability to communicate with a diverse range of people
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Full availability to work weekends and public holidays
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Remain calm and effective in emergency and high pressure situations
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Restaurant, Accommodation and Spa treatment staff discounts
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Employee Assistance Program
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Full Day Orientation and dedicated departmental training
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Annual and fortnightly staff awards
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Refer a friend incentive
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Stability and long term employment opportunities for the right candidate
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Work in a beautiful beach side award winning resort
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Uniform provided and parking available on site
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📌 Night Duty Manager (New South Wales)
🏢 Elements of Byron
📍 New South Wales