Job Description
Build a national clinical trials capability from the ground up
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Family Doctor is Australia's largest 100% doctor-owned medical group - around 110 GP clinics across Victoria, Queensland, New South Wales, South Australia, Western Australia and the ACT, performing 3.5 million consultations per year.
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We are establishing clinical trials as a core capability across that network, and we're looking for the person who will build it. This is a rare greenfield role: you will design the operating model, stand up the sites, train the people, and create something that doesn't yet exist - at a scale very few organisations in the country can offer.
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The commercial and sponsor relationships are led from within the executive. Your mandate is to build the operational engine that delivers trials to the highest standard, and to scale it.
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What you'll own
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Design and implement the quality management system, SOPs and governance framework to sponsor-audit standard
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Establish site activation across the network - ethics and governance submissions, CTN scheme requirements, site agreements, indemnity and insurance
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Build a flagship model: a first cohort of high-capability trial sites, with a wider feeder network behind them
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Train and credential practice staff as coordinators, and GPs as investigators and sub-investigators
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Own delivery - recruitment performance, data quality, protocol compliance and sponsor audit outcomes
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Specify systems requirements (CTMS/eCRF)



and integrate trial workflow with our clinical software without disrupting clinic throughput
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What you'll bring
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Essential
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Substantial clinical research experience across CRO, sponsor or site environments
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GCP certification and deep working knowledge of ICH-GCP and TGA requirements
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Proven experience building or running quality systems and SOPs to audit standard
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Site activation and governance experience - HREC submissions, CTN scheme, site agreements
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A track record of training and credentialing clinical research staff
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Experience coordinating across multiple sites or programs
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Highly regarded
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Experience with trials in primary care or a GP-network setting
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CTMS / eCRF selection and implementation
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Experience standing up a trials capability, not only operating an established one
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What we offer
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A genuine build, not a maintenance role - the operating model, the standards and the team will be yours to shape
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National scale - 110 clinics and 3.5 million consultations pa as your platform from day one
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Base salary with a recurring performance incentive tied to the growth of the trials division. The upside is deliberately weighted to what you build - as the division scales, so does your reward
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Adaptable working - location and work pattern are negotiable for the right person (being Melbourne based is an advantage); the role involves travel across the network
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Direct line to the executive - you'll work alongside the CEO, with the autonomy and access to make decisions quickly
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📌 Head Of Clinical Trial Operations (New South Wales)
🏢 Family Doctor
📍 New South Wales