Job Description
Infosys in Sydney is seeking a Service Level Lead to manage and improve service level performance across business services, suppliers, and internal teams in a SIAM environment. The role emphasizes defining and monitoring SLAs, OLAs, XLAs, KPIs, and governance.
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Hybrid working arrangements with a competitive AUD salary. The candidate will work with ServiceNow ITSM, Power BI, and solid stakeholder management to drive continual service improvement.
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📌 Service Level & Siam Performance Lead (Sydney)
🏢 Infosys
📍 Sydney
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