Job Description
Full-Time
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The Restaurant
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Mamasan has been a Gold Coast institution for over a decade – awarded, respected, and built on a reputation for exceptional modern Asian cuisine and refined service. Following continued growth and a strong calendar of upcoming large-scale events, we're looking for an experienced Restaurant Manager to lead the floor and take full ownership of day-to-day operations.
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If you take pride in your craft and understand that outstanding hospitality is equal parts instinct and discipline, we want to hear from you.
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MAMASAN – BROADBEACH
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13 Hats – Australian Good Food Guide ****
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2 Wine Bottles – Australia's Wine List of the Year Awards
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Located in the Oracle Precinct, Broadbeach
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Multiple environments: private dining, cocktail bar, alfresco, and open kitchen counter
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The Opportunity
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RESTAURANT MANAGER – Full-Time Position at Mamasan
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This is a senior floor leadership role. You'll drive service standards during high-volume, premium dining services, take full responsibility for day-to-day operations, and help lead the team through several upcoming large-scale events – ensuring every guest experience reflects the quality Mamasan is known for.
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Menu & Guest Experience
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Support implementation of signature and seasonal menus in line with our brand identity and reputation for innovation
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Maintain a high standard of beverage execution, hospitality and guest engagement
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Manage customer concerns calmly and professionally, responding to feedback proactively to exceed guest expectations
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Supervise and mentor front of house staff, ensuring consistent performance, professionalism and energy on shift
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Prepare staff rosters and manage staffing requirements
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Work closely with chefs and kitchen staff to ensure efficient operations and high service standards
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Operations & Standards
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Coordinate reservations and table allocations, ensuring smooth service delivery and flow
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Monitor restaurant performance, daily takings and operational costs, including stock levels and accurate financial transactions
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Ensure the restaurant complies with health and safety regulations, including the cleanliness, functionality and appearance of the dining area and kitchen
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Coordinate and oversee private events, group bookings and special occasions, ensuring seamless planning and execution from enquiry through to delivery
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Manage inventory procurement and supplier ordering, maintaining cost-effective purchasing practices and pricing strategies in line with operational budgets
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What We're Looking For
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You are calm under pressure, hands-on, and take genuine pride in the standard of service your team delivers.
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At least 12 months' industry experience in a similar role, with a proven history of working in fine dining establishments highly desirable
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Formal hospitality qualifications are advantageous but not essential (relevant experience can substitute for the formal qualifications depending on the candidate)
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Dedication to working in a safe and effective manner
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#J-*****-Ljbffr

📌 Restaurant Manager For Premium Dining Modern Asian Restaurant (Gold Coast)
🏢 Mamasan Restaurant Group
📍 Gold Coast