Job Description
Administration Officer, Booking & Admissions
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Be the vital link between patients and healthcare services
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Join a supportive team in one of NSW's largest health facilities
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Develop your healthcare administration career in a fast-paced environment
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Manage elective admissions, coordinate patient bookings and create positive healthcare experiences while supporting patient care at Westmead Hospital.
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Employment Type: Permanent Part Time
n Position Classification:Administration Officer Level 3
n Remuneration: $***** - $***** per hour
n Hours Per Week: 32
n Location: Westmead Hospital
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Where you'll be working
n Westmead Hospital is one of Australia's leading tertiary and teaching hospitals, delivering world-class healthcare to one of the most diverse and rapidly growing communities in NSW. As part of the Bookings & Admissions team, you will play a critical role in ensuring patients receive timely access to care through effective waiting list management and admission coordination.
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Working in a collaborative and customer-focused environment, you'll be supported by experienced healthcare professionals who are committed to excellence, innovation and patient-centred care.
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Join a high-performing administrative team that supports key hospital services
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Work within a diverse and inclusive workplace that values respect and collaboration
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Contribute to improving patient access to healthcare services
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Gain exposure to a broad range of clinical and administrative stakeholders
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Be part of an organisation committed to skilled growth and continuous improvement
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What you'll be doing
n As an Administration Officer, Bookings & Admissions, you will be responsible for the efficient management of elective admissions and waiting lists while providing exceptional customer service to patients, families and healthcare professionals.



Your ability to prioritise competing tasks, maintain accuracy and build strong working relationships will be key to your success in this role.
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Process Recommendation for Admission Forms (RFAs), maintain electronic waiting lists and coordinate clinic, theatre and admission bookings
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Liaise with medical, nursing and administrative staff, as well as external healthcare providers and community services
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Deliver high-quality customer service through professional, empathetic and culturally sensitive communication
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Monitor, audit and maintain waiting list records in accordance with relevant policies, procedures and performance requirements
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Contribute to continuous improvement initiatives while maintaining the highest standards of patient privacy, confidentiality and data accuracy
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Join Us and Help Shape Healthier Communities
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At NSW Health, every role makes a difference. Bring your administration expertise, customer service excellence and commitment to patient-centred care to a team that supports better health outcomes for our community.
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Requisition ID: REQ******
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Applications Close:25th August ****
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Need more information ?
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People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
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Aboriginal and/or Torres Strait Islander people are encouraged to apply.Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit / .
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Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
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Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
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📌 Administration Officer, Booking & Admissions (New South Wales)
🏢 NSW Health
📍 New South Wales