Job Description
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At LifeHealthcare, we're on a mission to deliver life-changing medical solutions to patients across Australia and New Zealand. Our passion is health, and our purpose is making life better for patients, our partners, and our people.
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We are part ofEBOS MedTech, which operates in 9 countries through its portfolio of companies:LifeHealthcare(ANZ distribution),Australian Biotechnologies(allograft manufacturing),Cryomed(aesthetics), andTransmedic(SE Asia + Hong Kong distribution).
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Across all these businesses, we are guided by a shared value:Connect. This reflects our commitment to building meaningful partnerships, sharing knowledge, and working together to create greater impact for the people and communities we serve.
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This role presents a fantastic opportunity to be part of a high-performing team and make a meaningful difference every day.
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About the Role
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This is an exciting opportunity to join our team on a 12-month maternity leave contract based in North Ryde (Macquarie Park). Reporting to the Quality Assurance Manager, you will play a key role in supporting and maintaining our Quality Management System (QMS) and ensuring quality processes, product complaints, supplier communications, and compliance activities are managed effectively.
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You will work closely with cross-functional teams to drive quality outcomes, support regulatory compliance, and contribute to a culture of continuous improvement.
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Key Responsibilities
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Manage product complaints and post-market surveillance activities
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Coordinate device returns and supplier follow-up requests
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Maintain non-conformance reporting and CAPA processes
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Support document control, audits,



and quality compliance activities
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Administer eQMS systems, including user access and support
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Prepare quality metrics, safety reports, and ad hoc analysis
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Collaborate with cross-functional teams to resolve quality issues
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Support continuous improvement initiatives and process enhancements
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About You
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Experience in a Quality, Compliance, or Quality Assurance role
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Robust administration and Microsoft Office skills, particularly Excel
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Excellent analytical and problem-solving abilities
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Strong communication and stakeholder management skills
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Ability to prioritise, multitask, and work across multiple teams
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Continuous improvement mindset with high attention to detail
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Experience in the medical device, healthcare, pharmaceutical, or other regulated industry
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Knowledge of ISO **** and/or ISO ***** quality standards
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Internal auditing experience
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Experience using Q-Pulse or a similar electronic Quality Management System (eQMS
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LifeHealthcare is guided by a set of values; Accountable, Agile, Authentic, and Customer Centric that define who we are and how we work. We encourage and support our employees to live these values every day, and we offer a range of benefits to help you thrive, including:
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Career opportunities across the EBOS MedTech portfolio of companies
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Generous parental leave
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Employee referral programs
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Option to purchase additional leave
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Volunteer leave
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Performance-based financial rewards for both individual and company success
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If this sounds like something you want to be part of, be part of EBOS MedTech and it's portfolio of companies that are changing lives together, starting with you.
#J-*****-Ljbffr

📌 Quality Assurance Specialist (New South Wales)
🏢 Ebos Group
📍 New South Wales