Job Description
DENTAL RECEPTIONIST — GOLD COAST | Multiple Locations
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Are you a people-person with a passion for delivering exceptional patient experiences? Join our growing family of Gold Coast dental practices and become the friendly face that makes every patient feel welcome!
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We're on the lookout for an experienced, organised, and warm-hearted Dental Receptionist to support our team across 2 to 4 of our Gold Coast locations:
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Locations
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The Dental Lounge Robina — Robina
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Teeth on Ferry — Southport
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The Dental Studio — Explicit Island Waters
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About the Role
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As the first point of contact for our patients, you'll play a key part in creating a calm, welcoming, and professional environment from the moment they walk through the door (or call). This is a flexible, multi-site position — perfect for someone who enjoys variety and wants to build relationships with different teams and patient communities across the Coast.
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What You'll Be Doing
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Greeting patients warmly and managing a busy front desk
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Scheduling and confirming appointments across multiple practice management systems
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Processing payments and health fund claims (HICAPS experience a bonus)
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Answering phone and email enquiries with professionalism and care
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Supporting the clinical team to keep the day running smoothly
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Helping maintain a clean, organised, and welcoming reception area
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What We're Looking For
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Previous experience in a dental or medical reception role (essential)
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Excellent communication and customer service skills
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Confidence multitasking in a fast-paced environment
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A positive, can-do attitude and genuine care for patients
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Flexibility to work across multiple Gold Coast sites
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Experience with dental software (e.g. Praktika, Dental4Windows, or similar) highly regarded
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What's On Offer
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Variety and flexibility working across our supportive multi-practice group
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A friendly, close-knit team culture at every location
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Ongoing training and career development opportunities
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Competitive hourly rate based on experience
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If you're ready to bring your warmth, organisation, and reception experience to a growing Gold Coast dental group, we'd love to hear from you!
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