Job Description
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Broad Level 2-3 role providing applications support across SQL, C#, APIs
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Remote role with one day in office - suited to individual from Melbourne or Geelong
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Join a modern, customer centric tech team
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Broad Level 2-3 role providing applications support across SQL, C#, APIs
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Remote role with one day in office - suited to individual from Melbourne or Geelong
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Join a modern, customer centric tech team
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About the Company
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Join a progressive technology business delivering secure, reliable software solutions to clients across Australia. The team prides itself on innovation, customer service excellence, and continuous improvement.
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About the Role
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This is a broad Level 2 application support role focused on diagnosing, resolving, and improving software and application issues across a modern tech stack. You'll work across SQL, C#, APIs, and integrated business applications - providing deep functional, technical and system support rather than standard desktop troubleshooting.
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You'll triage incidents, analyse logs, support integrations, and work closely with developers to resolve complex issues, similar to roles that combine first/second-level support with application troubleshooting and continuous service improvement.
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Expect variety: supporting core applications,



investigating data issues, assisting with upgrades, and contributing to documentation and process enhancements.
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About You
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You bring strong experience in software or application support, ideally at Level 2-3. You're confident working with SQL queries, C#, API integrations, and business applications such as ERP or NAV. You enjoy digging into root-cause analysis, solving problems efficiently, and communicating clearly with users and internal teams — traits consistently highlighted in service desk roles requiring strong communication and customer service skills.
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You're proactive, curious, and comfortable working across a broad technical landscape.
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Experience in software support, application troubleshooting/analysis, or digital product environments will be highly regarded.
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If you're ready for a wide-ranging, application-focused support role to apply your technical depth and problem-solving skills we'd love to hear from you.
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Harvest Recruitment is proud to be an equal opportunity employer who values the contributions that a diverse workforce can bring to our community. Harvest Recruitment offers reasonable adjustments for applicants with disabilities on request.
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📌 Applications Support Specialist (Software) (Victoria)
🏢 Harvest Talent Recruitment & People Solutions
📍 Victoria