Job Description
National Disability Insurance Agency, Richmond VIC, seeks an APS6 National Contact Centre Auslan Service Officer Team Leader to lead a team delivering Auslan-first support via video, email and webchat. You will coach staff, manage escalations and drive service quality in a dynamic NCC workplace.
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The role requires demonstrated Auslan fluency, strong people leadership and ability to work within rotating shifts. Hybrid arrangements may be considered to meet operational needs.
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📌 Auslan Ncc Team Leader -- Flexible Hybrid Work (South Australia)
🏢 National Disability Insurance Agency
📍 South Australia
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