Job Description
Are you looking for a new and exciting opportunity to join a well-known global household brand?
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We are currently recruiting for a 2-month temporary role with a global retailer, providing face-to-face customer service based in Mt Ommaney.
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Commencing on the 1st of September, this role is Monday to Friday, 9:00am to 5:00pm, working from their busy Service Centre. Offering a great hourly rate, no technical experience is required, just strong customer service skills, ideally gained within a retail environment.
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About the Role
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Your main responsibility will be providing customer service to walk-in customers at the Service Centre seeking product repairs.
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Duties will include:
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Welcoming customers
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Providing front counter support
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Gaining an understanding of repair requirements
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Logging repair requests into the system
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Providing customers with updates on repair progress
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Liaising with the repairs team
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Assisting with minor repairs
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What's on offer:
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Full training provided
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Full-time hours, Monday to Friday
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Opportunity to work for a recognised global brand
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Supportive team workplace
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About You
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Experience in a customer-facing role
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Good troubleshooting and problem-solving abilities
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Excellent attention to detail and accuracy
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No previous technical or repair experience is required.
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📌 Customer Service (Queensland)
🏢 People2People
📍 Queensland