Job Description
Shangri-La Sydney is seeking a passionate Front Office Supervisor to support the daily operations of our Front Office team and deliver exceptional guest experiences. You'll lead by example in a quick-paced luxury hotel, oversee front desk operations, mentor colleagues, manage reservations and guest inquiries, and collaborate across departments to ensure seamless journeys for every guest.
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The role requires attention to detail, flexibility for rotating shifts including weekends, and a commitment to
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📌 Front Office Supervisor -- Guest Experience Leader (Sydney)
🏢 Shangri-La Hotels
📍 Sydney
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