Job Description
Company Description
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Marmelo is a restaurant and bar inspired by the coastal cuisine of Portugal and Spain with a focus on fresh and seasonal ingredients. The restaurant celebrates a unique culinary style with a focus on Iberian coastal dining embracing the seafaring and fishing traditions of Port Melbourne. Wood and charcoal cooking methods impart incredible flavours bringing authenticity to the cooking process.
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Marmelo is located within Hyde Melbourne Place and operated by multi award-winning, restaurateurs - Ross & Sunny Lusted. Also appointed by Gourmet Traveller as the Victorian Restaurant of the Year ****
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Job Description
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As the first and last point of contact for our guests, the Host plays a pivotal role in shaping the dining experience. You'll be responsible for creating a warm, professional, and memorable welcome, ensuring guests are seated comfortably, and managing the flow of service through effective reservations and seating coordination.
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Key Responsibilities
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Warmly welcome and farewell all guests with genuine hospitality
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Maintain a well‐organised and effective host station, ensuring smooth communication with the service team.
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Anticipate guest needs and respond promptly to inquiries or special requests.
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Keep an up-to-date knowledge of menus, daily specials, and promotions to answer guest queries confidently.
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Assist with administrative duties such as confirming bookings and noting guest preferences.
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Qualifications
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About You
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Two years previous experience as a host/hostess in a luxury or lifestyle establishment
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Excellent communication and interpersonal skills with a warm and approachable manner
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Strong organisational skills and the ability to multitask under pressure.
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Confident in using reservation and POS systems (training provided if required)
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Ability to remain calm, professional, and engaging in a fast‐paced environment.
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Flexible availability to work evenings, weekends, and public holidays.
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Additional Information
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What We Offer
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Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world;
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Access to Accor's ALL Heartists program, offering exclusive discounts, offers, and experiences at Accor hotels and partner locations;
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Benefit from great offers from our numerous cooperation partners;
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Join a team that values development and career growth opportunities
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At Hyde Melbourne Place, we celebrate diversity and are committed to creating an inclusive workplace for all team members. We welcome applications from people of all backgrounds, identities, and experiences.
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📌 Host - Marmelo (Victoria)
🏢 Hyde Hotels
📍 Victoria