Job Description
Medical Receptionist / Medical Administrator
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About Balance Orthopaedics
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We're a busy specialist orthopaedic practice in Noosa Heads, bringing together orthopaedic consultation & surgery, a fracture clinic and physiotherapy under one roof.
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The Chance
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We're hiring a Medical Receptionist / Medical Administrator on a permanent part-time basis: 0.8 FTE across 4 fixed days each week. This is a hands-on, varied role at the centre of a busy specialist practice - you'll be the first person our patients speak to and a key point of contact for our surgeon and clinical team.
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Day to day, you'll be:
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Welcoming patients and managing a busy phone and front-desk enquiry line
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Booking and coordinating appointments across orthopaedics, fracture clinic and physio
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Handling invoicing, receipting, and Medicare/health fund/third-party billing
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Supporting our orthopaedic surgeon and wider clinical team with day-to-day admin
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Keeping practice documentation and processes up to date
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Helping the practice run smoothly as things get busy
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What We're Looking For
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At least 3 years' experience in medical administration
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Experience with Genie practice management software (highly regarded)
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Confident, warm communication - on the phone, at the desk, and with a clinical team
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Sharp attention to detail and genuinely reliable follow-through
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Comfortable working independently once you know our processes, but happy to ask when you don't
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A solid grasp of Medicare, private health funds and third-party billing
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Comfortable with Microsoft Office and picking up new medical software
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Experience with surgical quoting, bookings and billing will be highly regarded
#J-*****-Ljbffr

📌 Medical Administrator (Queensland)
🏢 Balance Orthopaedics
📍 Queensland