Job Description
Lotus People in Sydney is seeking an experienced contact centre leader for a four-month assignment. You will lead day-to-day operations, oversee two Team Leaders and a casual workforce of *****, ensuring service levels across phone, email and live chat.
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You will drive performance metrics, manage improvements and collaborate with internal stakeholders and recruitment partners. Salesforce proficiency and a customer-focused approach are highly valued.
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📌 Sydney Contact Centre Manager - Lead & Boost Conversions (4 Mos)
🏢 Lotus People
📍 Sydney
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