Job Description
We are seeking a dedicated Medical Secretary to join the team at Dr Rupert Ouyang's Specialist Urology practice in North Gosford, NSW. This is a part-time position 2-3 days a week with flexibility to cover sick and holiday relief.
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Key responsibilities
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Managing patient appointments and maintaining accurate scheduling systems to optimise clinic flow
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Greeting patients in a warm and professional manner, creating a welcoming reception experience
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Handling incoming and outgoing correspondence, including letters, faxes and emails
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Preparing and maintaining patient medical records with confidentiality and accuracy
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Processing patient referrals and ensuring appropriate documentation is completed
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Managing administrative tasks such as typing, accurate data entry and record keeping
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Liaising with other healthcare providers and external organisations on behalf of the practice
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Assisting with billing and administrative procedures as required
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Supporting the doctor and clinical team with general administrative needs
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Maintaining confidentiality and adhering to health privacy legislation at all times
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What we're looking for
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Previous experience working in a medical administration within a medical practice or healthcare setting
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Proficiency in using paperless medical practice management software and standard office applications
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Excellent organisational skills with the ability to prioritise multiple tasks effectively
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Strong communication skills, both written and verbal, with a professional demeanour
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Demonstrated commitment to confidentiality and compliance with health privacy regulations
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Attention to detail and accuracy in record keeping and data management
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A friendly and patient-focused approach to customer service
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Reliability and the ability to work independently within a small team environment
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About us
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Dr Rupert Ouyang's Specialist Urology Practice is committed to providing comprehensive, patient-centred medical care. We pride ourselves on creating a supportive workplace where patients receive high-quality healthcare. Our team works collaboratively to ensure every patient receives the attention and care they deserve.
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What we offer
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This part-time position offers the opportunity of being part of a supportive healthcare team. You will work in a professional medical environment where your administrative contribution is valued and essential to our daily operations. We offer a collegial atmosphere and the opportunity to make a real difference in supporting quality patient care.
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📌 Medical Secre (Central Coast)
🏢 Dr Rupert Ouyang
📍 Central Coast