Job Description
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High impact and visibility
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Hands-on role in a customer-facing environment
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Strong technical and problem-solving focus
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In July ****, Diversey was bought by Solenis. The agreement unites two of the industry's heavyweights with activities in related and highly complementary markets. Solenis produces sustainable specialty chemicals for water-intensive industries, while Diversey specializes in providing solutions and technologies within cleaning, hygiene and infection prevention.
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With the acquisition, Solenis has activities in over 130 countries, with 71 production facilities and over 15,000 employees. In ****, Solenis is Recognized as a US Best Managed Company for the third consecutive year. For over 100 years, we at Diversey have worked to further develop and adapt our wide range of cleaning and hygiene solutions.
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Our solutions include everything from patented cleaning agents, dosing and dispensing equipment, floor machines, digital monitoring systems, services and advice. Business we serve: Facility Management, Building Service Contractors, Foodservice, Hospitality, Public Sector, Healthcare, Channel Partners etc. We are green at heart and working with sustainable development as a very comprehensive concept that deals with both environmental, economic and social aspects.
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Thanks to our long history as a market leader in hygiene, infection prevention and cleaning solutions, the name Diversey has today become synonymous with quality and credibility.
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Are you a hands-on professional with a passion for technical service, problem-solving, and delivering exceptional customer support? Diversey is looking for a Service Technician to support customer operations across the Launceston, Devonport, and Burnie region in Tasmania.
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About The Role
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We are seeking a Service Technician to support customers across the Launceston, Devonport, and Burnie region in Tasmania. Reporting to the Regional Sales Manager, this role is focused on delivering high-quality technical service and operational support across customer sites.
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You will play a key role in ensuring chemical treatment programs operate effectively by conducting testing, maintaining equipment, managing inventory, and providing hands-on technical support. This is a practical, field-based role ideal for someone who enjoys problem-solving, working independently, and building strong customer relationships.
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You Will Be Responsible For
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Technical Service & Operations
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Conduct sampling and laboratory testing of process systems, ensuring accurate recording of results
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Monitor system performance and identify, troubleshoot, and correct faults
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Ensure chemical treatment programs operate within design parameters to achieve expected outcomes
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Support onsite customer trials and provide skilled technical assistance
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Equipment Maintenance & Reliability
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Inspect, clean, and maintain chemical dosing and monitoring equipment
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Perform basic repairs, recalibration, and equipment reprogramming as required
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Carry out manual chemical dosing when necessary
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Report leaks, equipment issues, and unusual site conditions promptly
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Inventory & Reporting
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Maintain appropriate chemical stock levels and place orders as required
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Ensure accurate record-keeping for test results, monitoring, and service activities
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Prepare and submit service reports and documentation in line with business requirements
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Safety, Compliance & Collaboration
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Follow all EH&S; and environmental policies and customer site procedures
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Maintain high standards of housekeeping and safe work practices
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Report incidents, hazards, and near misses
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Work collaboratively with internal teams and customers to achieve service and business goals
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What You Need To Be Successful
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Valid driver's license (essential)
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Strong commitment to safety and ability to identify workplace hazards
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Mechanical aptitude with the ability to perform basic equipment maintenance
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Good understanding of chemistry or willingness to learn
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Strong troubleshooting and analytical skills
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High attention to detail and accuracy
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Self-motivated with the ability to work independently and manage priorities
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Comfortable working unsupervised and performing routine technical tasks
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Proficient in MS Office and general computer systems
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Effective communication skills with the ability to engage customers and colleagues
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Ability to travel and work across multiple sites
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Comfortable working at heights (desirable)
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Trade qualification or degree in Chemistry/Science is highly regarded
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Prior industry experience (e.g., F&B; industrial or other manufacturing industry) is advantageous
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If you're passionate about customer success and technical solutions, we'd love to hear from you.
#J-*****-Ljbffr

📌 Service Technician (Launceston)
🏢 Diversey
📍 Launceston