Job Description
Are you a confident, organised team player who enjoys variety in your workday? South Coast Radiology (SCR) is seeking a flexible and motivated Medical Receptionist to work across our Southern Hub (John Flynn Hospital, Tweed Heads and our Nuclear Medicine Centre) or Northern Hub (Pindara Hospital and Benowa.).
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This is the perfect role for someone who thrives in fast-paced environments, loves meeting current people, and wants to grow in a well-respected healthcare organisation.
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About Us
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South Coast Radiology (part of the IDX Group) is the largest radiology provider on the Gold Coast, and one of the longest-standing in Southeast Queensland. With 17 modern imaging clinics across the region (and more in Mackay and Toowoomba), we're leaders in medical imaging and passionate about exceptional patient care.
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Why You'll Love Working With Us
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Above award rates + annual salary reviews
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Work across a variety of clinics - no two days are the same!
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1-on-1 training and full support from day one
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Genuine career growth and development opportunities
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Uniforms provided + free parking near most sites
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Clinics located minutes from the beach or the highway
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Discounted imaging services for you and your immediate family
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Paid parental leave, private health insurance discounts, and employee wellbeing programs
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Fun and inclusive team culture - we love to celebrate achievements
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Your Day-to-Day




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As the first point of contact for patients, you'll play a key role in delivering a high standard of care and ensuring clinic operations run smoothly.
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You'll Be Responsible For
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Welcoming and checking in patients
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Answering phones and managing email enquiries
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Booking and rescheduling appointments using our RIS system (Karisma)
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Advising patients on preparation requirements
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Quoting fees and processing payments
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Handling DVA and third-party claims
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Supporting our clinical teams to provide smooth and efficient patient care
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What You'll Bring
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A warm, professional, and approachable personality
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Proven experience in reception, healthcare, or customer-facing roles (radiology experience a bonus!)
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Strong attention to detail and ability to stay calm under pressure
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Flexibility to work across multiple locations
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A current driver's licence and reliable vehicle
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A proactive mindset and willingness to learn
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Confidence using computer systems and managing multiple tasks
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Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
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Building a healthier world, by delivering the best health outcomes one patient at a time.
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📌 Medical Receptionist (Gold Coast)
🏢 Integral Diagnostics (IDX)
📍 Gold Coast