Job Description
Experienced Medical Secretary / Medical Receptionist | Part-Time & Flexible
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You will take responsibility for the smooth day-to-day administration of the practice, supporting one established Sport and Exercise Physician at specialist rooms in Richmond. This is a trusted and varied role offering a combination of essential in-clinic patient support and administrative work that may be completed remotely. The working pattern will be arranged around a rotating consulting timetable.
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Key responsibilities
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Managing appointments, diaries and patient enquiries
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Providing warm, skilled and discreet patient communication
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Coordinating referrals, reports, results and correspondence
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Maintaining accurate patient records and following matters through to completion
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Processing accounts, Medicare billing and payments
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Assisting with WorkCover, insurance and independent medical examination administration
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Liaising with referrers, allied health practitioners, insurers and other organisations
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Supporting the physician with general practice administration and problem-solving
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About you
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Previous experience in medical reception, medical secretarial work or specialist rooms
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Excellent organisational skills and close attention to detail
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Warm, confident and professional communication skills
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The ability to work independently, use initiative and manage competing priorities
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Strong computer literacy and the ability to learn new systems
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Experience with medical billing and practice-management software
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Sound understanding of patient confidentiality and privacy requirements
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Reliability, good judgement and a genuine commitment to patient care
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Experience with Helix or comparable medical-practice software would be advantageous, but Helix training can be provided to the right person
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About us
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Hawthorn Sports Medicine is a specialist medical practice in Richmond.
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📌 Experienced Medical Secretary / Medical Receptionist | Part-Time & Flexible (South Australia)
🏢 Hawthorn Sports Medicine
📍 South Australia