Job Description
Jobtailor is seeking an experienced customer support skilled to deliver expert SaaS assistance to builders, subcontractors, and suppliers. You will resolve complex inquiries, optimize the support platform, and collaborate with Product and Success teams on strategic initiatives.
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The role emphasizes simplifying technical concepts for customers, improving processes, and driving a scalable, self-service experience.
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📌 Saas Customer Experience Lead & Platform Champion (New South Wales)
🏢 Jobtailor
📍 New South Wales
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