Job Description
Join the TSA Group Team – Australia Do you thrive on delivering unforgettable customer experiences? Love rapid-paced environments where you can showcase your communication and problem-solving skills, while being paid top dollar for it? Then TSA Group – Australia wants you on our team!
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The Role
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We're currently hiring for a dynamic and rewarding sales role where you'll help everyday Australian businesses meet their communication needs. As a trusted partner of Telstra Business, you'll provide tailored solutions that support the smooth and successful operation of their businesses.
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Enjoy a role that's both engaging and impactful – with the added bonus of uncapped fortnightly commissions, the potential earnings is in your hands!
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Why You'll Love Working With Us
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Unlimited Earnings Potential: Start on a $53,000 base salary plus superannuation, with fortnightly commission payouts. Realistic first year on-target earnings are $65,000+, and top performers earn closer to $80,000.
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Energetic and Supportive Culture: Work in a vibrant, fast-paced environment with top-tier training and upskilling programs to help you succeed and grow.
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Meaningful Work: Make a real difference by supporting small businesses across Australia with tailored Telstra solutions.
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Great Work Hours: Monday to Friday, 5 am–6 pm. That means no nights and no weekends.
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Valuable Benefits: Annual retention bonuses, awards and prizes, plus discounts on health insurance, gym memberships, and more.
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Career Growth: Ongoing development, regular social events, and real opportunities to progress within the business.
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Work-Life Flexibility: After six months and successful training completion, enjoy the option to work from home two days a week.
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What You'll Do
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Answering inbound calls from small business owners, representing Telstra, and promoting a wide range of its products and services.
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Providing tailored advice that meets each customer's needs.
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Using empathetic and effective communication to deliver outstanding customer service.
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Confidently handling and de-escalating customer concerns.
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Adapting your schedule to be available when customers need us most.
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What We're Looking For
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Excellent communication skills – listening, empathizing, and engaging with ease.
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Strong computer literacy and the ability to multitask.
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Drive and motivation to push yourself and celebrate your wins.
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Willingness to learn, grow, and implement feedback.
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Resilience and a customer-first mindset.
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Full availability Monday to Friday between 5 am and 6 pm.
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Join a Team That Celebrates You
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At TSA Group, we embrace diversity, inclusion, and respect. We're proud to be an equal opportunity employer, committed to building a workplace where everyone feels valued—regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
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📌 Customer Service & Sales Consultant - Telco (New South Wales)
🏢 TSA Group - Australia
📍 New South Wales