Job Description
Located in South-East Melbourne, a leading HVAC provider are hiring an experienced and highly organised Service Coordinator.
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This is a key role supporting the Service Manager, technicians and customers to ensure our services and maintenance run efficiently whilst meeting operational requirements.
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Key Responsibilities:
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Coordinate all scheduling and the allocation of commercial HVAC technicians.
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Receive and triage service requests from commercial clients.
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Liaise with technicians to understand job requirements, progress and additional works.
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Communicate with customers regarding job status, access requirements, attendance times and completion.
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Raise and manage quotes, work orders, purchase orders and subcontractor requirements.
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Monitor outstanding jobs and ensure works are progressed and closed out.
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Prepare and issue quotations for service and minor works.
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Review technician reports and ensure all required information,



photos and documentation is provided.
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Assist with variations, additional works and monthly reporting.
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Coordinate parts, equipment and materials required for jobs.
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Ensure job documentation is completed accurately and on time.
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The successful candidate will be a strong communicator who can manage multiple priorities, coordinate technicians and subcontractors, communicate with customers and keep jobs moving from initial request through to completion and invoicing.
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Experience within the trade industry and with BC 365 or similar platforms would be advantageous.
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What's on Offer:
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Attractive salary with commission opportunities.
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Development and growth within the Commercial sector.
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Supportive team environment.
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Employee advantages and discounts.
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Stability.
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📌 Service Coordinator (Hvac) (Victoria)
🏢 seek.com.au
📍 Victoria