Job Description
As the Care Manager Team Leader, you will support and supervise Care Managers to deliver high-quality, relationship-centred community-based services. Reporting to the Business Operations Manager, you will help ensure care management practice is consistent,compliantand aligned with legislative,regulatoryand organisational requirements.
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Build a meaningful career supporting older Australians and their families to live well at home
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Enjoy your birthday your way with a paid day off each year
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Paid wellness, volunteering and study leave to support your wellbeing and growth
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Save on your next car with our novated leasing options
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Be recognised at our annual Heart ofDovidaAwards, celebrating the people who bring our values to life
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Key Responsibilities
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Support consistent delivery of high-quality, relationship-centred services across the client journey.
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Provide day-to-day supervision and guidance to Care Managers across care planning, documentation, riskmonitoringand service coordination.
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Act as the first point of escalation for complex client matters, safeguardingconcernsand service risks.
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Conduct regular audits of care plans, client reviews, budgets,



riskassessmentsand documentation tomaintaincompliance and audit readiness.
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Lead capability development through onboarding, mentoring, performancesupportand targeted education for Care Managers.
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About you
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We're looking for a people-focused leader who enjoys developing others and isn't afraid to roll up their sleeves. You'll bring:
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Experience leading or supporting teams in aged care, community services or a similar environment.
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Strong people leadership, with the ability to coach, mentor and support teams through change.
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A practical understanding of care management, quality, compliance, risk and safeguarding. SIRS knowledge would be highly regarded.
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Solid organisation and problem-solving skills, with confidence managing competing priorities and complex client matters.
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A collaborative, resilient and values-led approach, with a genuine commitment to clients, families and your team.
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A tertiary qualification in Nursing, Allied Health, Social Work or a related discipline will be highly regarded.
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Applicants must have permanent or temporary rights to work in Australia with no restrictions.
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📌 Care Manager Team Leader (South Australia)
🏢 Dovida
📍 South Australia