Job Description
The Department of Parliamentary Services (DPS) in Canberra is recruiting a PSL 6 ICT Service Desk Manager within the Digital Customer Services Branch. You will lead a team of 8–10 analysts, oversee service delivery and client satisfaction, and work closely with Incident and Change Managers to optimize ICT support for Parliament House and electorate offices.
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The successful candidate will bring experience in ICT service desk management, ITIL processes, staff recruitment and mentoring, and a
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📌 Ict Service Desk Manager: Lead High-Impact Support Team (Canberra)
🏢 Department of Parliamentary Services
📍 Canberra
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