Job Description
Customer Service Officer (Full-Time)
n Location: Blacktown, NSW
n Company: Positive Living Global Pty Ltd
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Are you an enthusiastic, reliable, and customer-focused individual? Good Living Global Pty Ltd, a leading national supplier of outdoor furniture based in Blacktown, is looking for a Customer Service Officer to join our dedicated team.
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About the Role:
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This full-time position is ideal for someone with a passion for customer service and strong communication skills. You'll play a key role in supporting our clients and ensuring a smooth order and delivery process.
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Key Responsibilities:
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Liaise with customers regarding orders and inquiries
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Data entry and order processing
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Dispatch and order follow-up
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Handle phone and email inquiries related to orders and deliveries
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Maintain consistent communication with customers to ensure satisfaction
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Align delivery expectations with customer needs
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Warranty claims processing
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General office administration duties
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What We're Looking For:
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A responsible and service-driven individual with strong attention to detail
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Ability to work autonomously and manage priorities effectively
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Excellent communication and a pleasant phone manner
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Comfortable working under pressure during peak periods
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Prior experience in the outdoor furniture industry is not required—but interest in our products and industry is highly regarded
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A positive attitude and willingness to grow with the business
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Business Central experience preferred but not essential
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Benefits:
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Stable, full time role
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Friendly, supportive team environment
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Opportunity to contribute to a growing national brand
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Start Date: ASAP
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📌 Customer Service Officer (New South Wales)
🏢 Good Living Global
📍 New South Wales