Job Description
IT Project Manager – ERP & CRM Transformation (D365 F&O;)
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A major Australian organisation is seeking an experienced IT Project Manager to lead the delivery of a high-profile business transformation program. This is a 24-month fixed-term opportunity to help shape and deliver a greenfield-style ERP and CRM transformation, supported by wider data, integration and legacy-system modernisation initiatives.
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This role will suit a confident, commercially minded Project Manager who has led complex enterprise-system implementation programs and enjoys working closely with business leaders, technical teams and external delivery partners.
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The opportunity
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You will join an organisation undertaking a significant digital transformation, with the implementation of a new ERP platform forming the core backbone of the future business environment.
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The program includes a CRM implementation as an earlier delivery stream, followed by a larger and more complex ERP transformation. The ERP will replace and upgrade several legacy systems, requiring strong coordination across business processes, data, integrations, vendors and change activities.
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You will work alongside internal project resources, including project leadership, architecture, business analysis and change-management capability, while coordinating a range of business stakeholders and implementation partners.
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Key responsibilities
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Lead assigned ERP, CRM, data and related transformation workstreams through the full project lifecycle.
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Establish and maintain practical project plans, schedules, milestones, dependencies and delivery governance.
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Manage project scope, risks, issues, decisions and change control, ensuring clear ownership and timely resolution.
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Coordinate internal technical teams, business subject-matter experts, project resources and external implementation partners.
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Support vendor engagement, deliverable tracking, commercial coordination, Statements of Work and project financial activities.
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Prepare clear status reporting and support governance forums, including steering committees and project boards.
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Build strong relationships with senior and non-technical stakeholders, translating delivery impacts into clear business language.
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Support business readiness activities, including requirements, testing, training, cutover, go-live and transition to operations.
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Maintain alignment across CRM, ERP, data, integration and business-change dependencies.
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Help establish a disciplined but adaptable delivery environment as the organisation progresses through a major transformation.
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About you
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You are an experienced IT Project Manager with a solid track record of leading enterprise-system implementations and business transformation initiatives. You are comfortable working in environments where priorities evolve, multiple stakeholders need alignment and a clear delivery structure must be built early.
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You will bring:
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Strong IT project-management experience,



including major system implementation delivery.
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Demonstrated experience leading an ERP replacement or greenfield ERP implementation from planning and mobilisation through to go-live and stabilisation.
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Strong experienec implementation/upgrading/transforming with Microsoft Dynamics 365 Finance & Operations.
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Ideally, exposure to Microsoft Dynamics 365 Customer Engagement or comparable CRM implementation programs.
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Experience managing complex integrations, data migration, legacy-system replacement and cross-functional dependencies.
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Strong project planning, scheduling, RAID management, governance and reporting capability.
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Experience managing external software vendors, systems integrators, implementation partners and third-party deliverables.
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Commercial awareness, including budget tracking, invoicing/accruals, licensing, contracts and Statements of Work.
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The ability to communicate effectively with executive, business and technical audiences.
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A collaborative, resilient and pragmatic approach, with the patience and flexibility to adapt while maintaining accountability for outcomes.
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Why consider this role?
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This is an opportunity to play a central role in a business-critical transformation and influence the way a major organisation operates in the future. You will work on a program with genuine complexity and visibility, spanning CRM, ERP, data, integrations, business process improvement and organisational change.
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The role is offered as a 24-month fixed-term contract, with a hybrid working arrangement and a competitive package aligned to the seniority and relevant transformation experience of the successful candidate.
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📌 Senior Project Manager Erp (Queensland)
🏢 Dynamo Recruitment
📍 Queensland