Job Description
Rydges Resort Hunter Valley -Conference & Events Food & Beverage Supervisor
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Rydges Resort Hunter Valley is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
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About EVT:
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As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
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Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest's stay.
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Located in the heart of Australia's premier wine region, situated across an enormous slice of pristine countryside. Rydges Resort Hunter Valley is a vibrant 419 room resort and an all-encompassing destination for leisure, conferences, and unforgettable events. As home to the award‐winning Hunter Valley Conference and Events Centre, we offer an expansive range of event spaces - from intimate boardrooms for 10 to grand celebrations for over 1,100 guests.
n Whether it's a corporate gathering, elegant gala, or poolside cocktail party, our diverse venues and state‐of‐the‐art facilities are designed to impress. With a dedicated events team, exceptional local cuisine, and immersive wine and food experiences, we bring every occasion to life with flair.
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**** & **** Hunter Valley Legends Awards
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Hunter Valley Accommodation Operator of the Year
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**** & **** Accommodation Australia NSW Awards for Excellence Winner
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Best Health & Wellbeing Practices
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Step Into the Heart of Hunter Valley Hospitality
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Bring Energy. Lead with Purpose. Create Unforgettable Moments.
n As a Supervisor of our Conference & Events team at Rydges Resort Hunter Valley,



you'll contribute to maintaining the welcoming and vibrant atmosphere that sets our resort apart.
n From breathtaking vineyard weddings to million‐dollar corporate events, no two days are the same and that's exactly how we like it. We're looking for a hands‐on leader who thrives in a fast‐paced environment, isn't afraid to get involved in the bump‐in and bump‐out of large‐scale functions, and knows what it takes to deliver seamless, five‐star service under pressure.
n This is your prospect to lead from the front, support a passionate team, and be part of some of the most exciting and high‐impact events in the Hunter Valley.
n Step into a role where the pace is fast, the atmosphere is electric, and your contribution truly matters. Join us and help shape unforgettable guest experiences at Rydges Resort Hunter Valley.
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Key Accountabilities:
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Deliver exceptional guest service: Ensure every guest local or visiting receives warm, professional, and efficient service throughout their experience.
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Collaborate effectively: Work closely with guests, the Conferencing Executive Sous Chef and his team to manage menu details, address guest feedback, and resolve service concerns.
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Uphold venue standards: Maintain a high standard of presentation and service across all areas of the venue, ensuring alignment with the hotel's expectations.
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Lead and inspire: Use your leadership skills to supervise, motivate, and guide team members, fostering a supportive and productive work environment.
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Maintain cleanliness and order: Oversee the cleaning and upkeep of all service areas, including workspaces, tableware, utensils, and equipment.
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Promote operational excellence: Encourage and support the team in consistently exceeding guest expectations.
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Accurate revenue reporting: Ensure accurate end‐of‐shift revenue reporting, including completion of cash/charge summaries and daily reconciliations.
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Draw on supervisory experience:



Apply your prior leadership experience from a premium service or fine dining venue to enhance team performance.
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Ensure WH&S; compliance: Follow hotel work health and safety (WH&S;) standards, maintaining a safe and compliant working environment at all times.
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Support cross‐functional collaboration: Assist other departments and outlets when required to ensure seamless hotel operations.
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Participate in team meetings: Attend all scheduled team meetings and contribute positively to ongoing communication and alignment.
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Perform additional duties: Carry out other tasks as directed by the Conference & Events Operations Manager and Assistant Director of Food & Beverage.
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Skills & Experience:
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Guest-focused mindset: A genuine passion for hospitality and service, always striving to find the "yes" and deliver memorable guest experiences.
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Strong communication skills: Exceptional verbal and written communication abilities to engage clearly with both guests and team members.
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Attention to detail: A hands‐on approach with a strong focus on detail and accuracy to ensure service excellence at every touchpoint.
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Creative problem‐solver: An innovative thinker who can identify opportunities for improvement and deliver creative solutions to enhance guest satisfaction.
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Flexibility and availability: Willingness to work across a rotating 7‐day roster, including nights, weekends and public holidays, to support and other F&B; venues as required.
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RSA certification: A current Responsible Service of Alcohol (RSA) certificate is essential to meet legal and safety standards.
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Benefits & Perks:
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Incredible team member discounts from your first day on‐the‐job.
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50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
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$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
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Awesome winter and summer savings and discounts at Thredbo.
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Rapidcareer growth opportunities through our EVT network.
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Local community involvement, volunteering and charitable giving.
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Australia and NZ's largest and most diverse experiences company
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Join Rydges Resort Hunter Valley and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
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📌 Rydges Resort Hunter Valley -Conference & Events Food & Beverage Supervisor (New South Wales)
🏢 Rydges Hotels and Resorts
📍 New South Wales