Job Description
Administration & Customer Service Officer
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Public Sector People is working with a local government department to recruit multiple Business Support & Customer Service Officers for an initial 3-month temporary assignment. These roles offer an excellent opportunity to contribute to local government operations in a high-performing, community-focused environment.
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About the Role
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You'll be providing administrative and business support across various council teams, helping ensure smooth service delivery and internal coordination. Duties include managing correspondence, customer service (inbound/outbound calls) processing applications, data entry, record keeping, and assisting with financial transactions, all while navigating multiple internal systems confidently.
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Key Details
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Location: Logan Region
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Rate: $************* per hour + Super
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Hours: Full-time, 38 hours per week
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Roster: Monday to Friday, between 8:00am and 5:00pm
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Key Responsibilities
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Provide high-quality administrative support across internal teams
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Respond to enquiries via phone, email, and internal systems
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Prepare and process documentation, applications, and approvals
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Maintain accurate records and manage internal databases
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Support financial and procurement processes as required
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Contribute to continuous improvement and uphold council service standards
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About You
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Prior government experience (local, state or federal) is highly regarded but not essential
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Strong admin background with the ability to handle high workloads accurately
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Confident using a range of systems and learning new platforms quickly
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Robust communication and stakeholder engagement skills
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Highly organised with excellent attention to detail
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#J-*****-Ljbffr

📌 Administration & Customer Service Officer (Queensland)
🏢 Public Sector People
📍 Queensland