Job Description
Ultradata, Melbourne-based, is seeking an experienced Application Support Manager to lead the Application Support team and ensure fast, accurate and skilled support. Reporting to the Head of Support, you will supervise a team of support consultants, manage critical incidents, strengthen client relationships and ensure our support services consistently meet contracted service levels.
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In this pivotal role you will oversee rostering, risk mitigation, performance KPIs and continuous improvement
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📌 Lead Application Support Manager Finserv Sla Champion (Victoria)
🏢 Ultradata
📍 Victoria
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