Job Description
Hillside Cataract and Eye Specialists – Castle Hill NSW
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We are a new specialist medical practice looking for an experienced medical receptionist to join our team.
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This is an opportunity to be involved at an early stage to help build a practice that delivers excellent patient care and a positive experience for both patients and staff.
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You'll be working closely with two medical specialists and a small, friendly team. We're looking for someone who is confident in managing the day-to-day administration of a specialist practice, enjoys working with patients, and can work independently.
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A part-time or full-time permanent position is available.
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About the Role
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The role will include:
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Managing patient appointments and scheduling
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Answering phones and responding to email enquiries
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Greeting and assisting patients with warmth and professionalism
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Opening and closing the practice
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Billing patients and processing payments
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Processing Medicare and health fund claims
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Managing referrals and correspondence
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Maintaining accurate patient records
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Liaising with referrers and other healthcare providers
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General administrative and reception duties
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Supporting the implementation and refinement of practice systems and workflows
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About You
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We are looking for someone who has:
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Preferably, at least 2 years' experience in a medical reception role
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Experience working in an Australian medical practice, with an understanding of the Medicare Benefits Schedule and private health fund claiming
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Solid communication and organisational skills
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Excellent attention to detail
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Confidence using practice management and electronic medical record systems
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A professional, reliable and patient-focused approach
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The ability to manage competing priorities and work efficiently
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A willingness to learn, take initiative, and contribute to a growing practice
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Current working rights within Australia
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Current or willing to obtain: National Police Check, Working With Children Check
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Previous experience working in ophthalmology would be highly regarded but is not essential.
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What We Offer
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Competitive salary based upon experience
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No weekend work (Monday to Friday, 9am-5pm)
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Supportive and approachable team environment
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Parking onsite, 10 mins walk from Castle Hill metro station
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Opportunity to be part of a new and growing practice
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Work closely with two ophthalmologists in a small team
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A workplace where your experience and input will be valued
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📌 Experienced Medical Receptionist (New South Wales)
🏢 Hillside Cataract and Eye Specialists
📍 New South Wales