Job Description
Shangri-La Sydney is introducing a new Chief Steward role to strengthen our BOH operations, cleanliness and food safety compliance . This position will work closely with the Executive Chef and Hygiene Manager to enhance audit performance, operational clarity and overall kitchen efficiency.
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About the Role
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The Chief Steward leads and manages all stewarding operations, ensuring exceptional standards of cleanliness, hygiene, and efficiency across kitchens and back-of-house areas. This role oversees inventory control, equipment maintenance, and food safety compliance, while leading and developing the stewarding team to support seamless F&B; operations. The position is key to cost control, sustainability initiatives, and strict compliance with ISO *****:**** and HACCP standards.
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Key Responsibilities
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Operational Management
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Manage the stewarding budget, monitor costs, and optimize resource utilization
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Oversee inventory of ceramic ware, cutlery, and glassware for all outlets and kitchens
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Manage ordering and control of cleaning chemical inventory
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Coordinate banquet setups and ensure timely provision of equipment for functions and buffets
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Maintain garbage room cleanliness and oversee skip bin operations and scrap equipment disposal
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Supervise deep cleaning schedules and ensure food safety compliance
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Compliance & Safety
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Conduct Managerial Verification and record compliance in the hotel's digital platform
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Ensure adherence to ISO *****:****, HACCP, and Shangri-La Food Safety (SFS) standards
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Participate in internal and external audits and monthly food safety meetings
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Enforce occupational health and safety standards, including PPE usage and chemical handling
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Recruit, train,



and manage stewarding team members
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Deliver training on SOPs, hygiene standards, and chemical handling
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Conduct performance evaluations and manage disciplinary processes
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Equipment & Maintenance
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Manage equipment stores and chemical storage areas
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Oversee maintenance and repair of dishwashing machines and stewarding equipment
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Schedule preventive maintenance to minimize downtime
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Cross-Department Coordination
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Liaise with suppliers for oil collection, soaking tanks, pest control, garbage contractors, and chemicals
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Work closely with F&B;, Banquets, and Housekeeping to ensure seamless operations
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Reporting & Documentation
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Prepare monthly reports on costs, breakages, and inventory
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Maintain accurate records for audits and compliance requirements
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Support Functions
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Support the Executive Chef in the absence of the Hygiene Manager
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Assist the Hygiene Manager with daily food safety compliance activities
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About the Candidate
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Minimum 3–5 years' experience in stewarding management within a luxury hotel environment
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Strong knowledge of ISO *****:****, HACCP, and food safety standards
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Proven leadership and team management skills
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Strong organizational, problem-solving, and cost control abilities
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Experience with inventory management systems
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Ability to work under pressure and manage multiple priorities
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Familiarity with hotel digital compliance and reporting platforms
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Why Join Us?
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We offer great employee perks including free meals, uniform, hotel discounts and complimentary accommodation after 1 years service, regular team events, ongoing training, and a potential to earn an annual bonus.
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📌 Chief Steward (Sydney)
🏢 Shangri-La Group
📍 Sydney