Job Description
Now Hiring: Casual Residential Youth Support Workers
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We are seeking dedicated and compassionate Residential Youth Support Workers to join our growing team. Due to ongoing expansion, casual opportunities are available in Mackay.
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These rewarding roles offer the opportunity to make a meaningful difference by supporting young people to build independence, confidence, and essential life skills within secure and supportive environments.
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Residential Youth Support Worker
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As a Residential Youth Support Worker, you will provide consistent guidance, care, and mentorship to young people living in residential settings, supporting their safety, wellbeing, and personal development.
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Key Responsibilities include:
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Building positive, trusting relationships and acting as a positive role model
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Providing individualised support tailored to each young person's needs
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Assisting with daily living activities including personal care, meals, medication, and household tasks
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Encouraging participation in social, recreational, and community activities
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Monitoring progress and completing accurate documentation and reports
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Collaborating with families, professionals, and external stakeholders
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Maintaining a safe, clean, and supportive environment in line with WHS requirements
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Providing emotional support and responding appropriately to challenging situations
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Participating in training and team meetings to support ongoing professional development
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What We're Looking For
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Successful applicants will demonstrate:
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Experience in youth work, disability support, community services, or a related field
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Strong communication and interpersonal skills
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A patient, empathetic, and professional approach
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Excellent organisation, adaptability, and time-management skills
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Flexibility to work a variety of shifts, including evenings, weekends, and overnight
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Position Details
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Employment Type: Casual
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Locations: Mackay
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Eligibility: Applicants must have the right to live and work in Australia
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Why Join Us
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Make a genuine difference in people's lives
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Supportive and collaborative team culture with on-call support
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Ongoing training and professional development opportunities
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Access to an Employee Assistance Program (EAP)
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Required Licences & Clearances
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Current Queensland Blue Card
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NDIS Worker Screening Check (Yellow Card)
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Current First Aid & CPR certification
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Australian Driver's Licence and comprehensive car insurance (if using a personal vehicle)
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Completion of the NDIS Worker Orientation Module, Fire EMT and Hope and Healing Framework (Support can be provided to obtain these where required)
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📌 Residential Youth Support Worker (North Mackay)
🏢 AbilitiesNQ
📍 North Mackay