Job Description
We are seeking an experienced Medical Receptionist to join our team at Brighton Medical Clinic.
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This is not just a standard reception role - it's a key front-of-house position suited to someone who takes pride in patient experience, enjoys a busy environment, and values being part of a supportive, well-run clinic with a positive team culture and a bit of fun along the way!
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This part-time role requires availability across 3 days per week with the following set hours:
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Monday: 12:45pm - 5:00pm
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Thursday: 7:45am - 4:15pm
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Friday: 9:30am - 6:15pm
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What you'll be doing
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Warmly greeting patients and creating a positive first impression of the clinic
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Managing appointments and ensuring smooth daily workflow
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Handling patient enquiries with professionalism, care and efficiency
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Maintaining accurate patient records within our electronic medical system
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Processing payments and supporting billing processes
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Providing day-to-day administrative support to doctors and nurses
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Helping keep the front desk organised, calm and running efficiently
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What we're looking for
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Familiarity with Zedmed electronic medical record system is high regarded
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Proven experience as a Medical Receptionist or in a similar customer service role within the healthcare industry
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Minimum 1 year of medical reception experience is required
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CPR training or willing to get within first month
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Excellent verbal and written communication skills, with a warm and friendly demeanour
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High attention to detail
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Strong organisational skills and the ability to multitask in a fast-paced environment
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A genuine interest in the healthcare industry and a commitment to providing high-quality patient care
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A team player who is reliable, proactive and takes ownership of their role
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What we offer
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At Brighton Medical Clinic, we offer a supportive and down-to-earth team workplace with stable part-time hours across four days. As a well-established clinic with a strong local reputation, we are continuously improving our systems, workflows and team culture. Our leadership team values respect, collaboration and creating a positive workplace, and we also provide access to employee perks, including our discount hub and wellbeing platform.
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About us
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Brighton Medical Clinic is a well-established, privately owned practice that has been caring for the local community for over 50 years. We are focused on delivering high-quality, patient-centered care while continuing to improve how we work as a team.
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We're proud of our supportive culture, strong leadership and commitment to creating a positive workplace for both staff and patients. As we continue to grow, we're looking for the right people to be part of that journey.
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📌 Medical Receptionist (South Australia)
🏢 Brighton Medical Clinic
📍 South Australia