Gallagher Bassett is hiring a Customer & Capability Specialist in Australia. You will directly monitor and influence claims staff, ensuring a high-quality service experience for injured workers and stakeholders within the GB Service Framework.
You’ll coach teams, review call quality, and support learning & development while reporting progress to Branch Managers and contributing to continuous improvement efforts.
J-18808-Ljbffr
📌 Customer & Capability Coach — Hybrid/remote Melbourne
🏢 Arthur J. Gallagher (Ajg
📍 Melbourne
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