Job Description
Distribution Enablement Specialist - South Bank, QLD
n
Global Supply – South Bank QLD
n
Full time
n
21h ago , from Flight Centre Travel Group
n
Are you passionate about product accuracy, systems excellence, and creating seamless customer experiences?
n
As a Distribution Enablement Specialist within Flight Centre's Global Supply division, you will play a critical role in ensuring land products are accurate, discoverable, and compliant across our distribution systems.
n
Working closely with internal teams, suppliers, and technology partners, you will help drive operational excellence through quality assurance, process improvement, and system enablement.
n
This is an exciting opportunity to combine analytical thinking, business process expertise, and stakeholder collaboration to make a meaningful impact on product performance and customer outcomes.
n
While the preference is for Brisbane, for the right candidate the role may be based in all AU cities with a Flight Centre head office.
n
What you will do:
n
n
Own hotel and room mapping, as well as Meridian rules and content, ensuring product presentation remains accurate and current
n
Monitor scheduled system jobs and conduct product availability checks and audits
n
Investigate, elevate, and resolve product and system issues while identifying trends to improve accuracy and performance
n
Maintain geolocation mapping, labels, insurance information, visa information, and manufactured product content
n
Act as a Subject Matter Expert (SME) for Meridian and related enablement systems
n
Support, contribute to, and help implement system enhancements and improvements
n
Develop clear business processes, training materials, and user-friendly documentation that simplify complex concepts for stakeholders
n
Implement and maintain quality assurance processes to ensure product quality, consistency,



and compliance with internal standards and partner expectations
n
Collaborate with Distribution, Supply TechOps, Partnerships, Brands, Suppliers, and Vendors to solve problems and support successful business initiatives
n
Contribute to achieving Distribution OKRs, KPIs, and operational objectives
n
Analyze business requirements and support process improvement initiatives
n
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
n
n
What you will need:
n
n
Minimum 4 years' travel industry experience in distribution, systems, or a related field
n
Experience applying business analysis methodologies
n
Experience documenting business requirements, business processes, training documentation, and support artifacts
n
Degree, certification, or 4+ years' experience in Business Analysis, Project Management, or a related discipline
n
Strong problem-solving and analytical capabilities
n
Advanced written and verbal communication skills
n
Proven ability to build relationships and collaborate across multiple stakeholder groups
n
n
What you will Enjoy:
n
n
Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work Australia New Zealand Pty Ltd
n
Development:Individualised
Learning & Development pathway options
n
Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
n
Exclusive Staff




Discounts:Accessible
via our employee-only portal with 350+ of Australia's leading retailers,health and wellness discounts, financial planning advice, employee share plan and more
n
Travel
Discounts:Including
family and friends - flights, hotels, tours, cruises, travel insurance and more
n
Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within
n
Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
n
Mental Health:Support and Employee Assistance Program for staff and family
n
Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar - the Global Gathering (Bangkok '26, Sydney '27) and EOFY Celebration
n
Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
n
Sustainability:The protection of our environment is essential to the future of tourism so as a leading travel group, we have made efforts to create positive outcomes for destinations, communities, and wildlife too
n
n
Our People: FCTG is an Equal Chance Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
n
Please Note: applications can only be considered by candidates who are based in Australia and have the right to work without restriction or requiring visa sponsorship.
#J-*****-Ljbffr

📌 Distribution Enablement Specialist - South Bank, Qld (Queensland)
🏢 Global Supply
📍 Queensland