Job Description
Doctors at Landsborough is seeking a Medical Receptionist to join our family practice in Landsborough, Queensland, on a Casual basis.
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As a Medical Receptionist, you will play a crucial role in providing high-quality customer service to our patients and supporting the smooth running of our medical practice and build rapport with our team and patients.
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What you'll be doing
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Greeting and assisting patients in a friendly and professional manner
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Scheduling and managing the practice's appointments
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Handling patient enquiries via phone, email, and in person
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Preparing and organising patient files and medical records
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Performing basic administrative tasks such as data entry and filing
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Maintaining the cleanliness and organisation of the reception area
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Providing support to the clinical team as required
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What we're looking for
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Experience as a Medical Receptionist or in a similar customer service role within the healthcare industry is preferred but not essential
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Strong communication and interpersonal skills,
with the ability to interact with patients in a warm and empathetic manner
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Excellent organisational and time management skills, with the ability to multitask and prioritise effectively
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Proficient in basic computer skills, and experience using or the ability to quickly learn medical practice management software
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A genuine interest in the healthcare sector and a commitment to providing exceptional patient care
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A positive, friendly, and professional attitude
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Why you should join our team:
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Business hours only - our clinic is open Monday to Friday
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Fantastic working setting with a growing team of professional GPs, exceptional nursing team, and incredible admin team to support you
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A strong network of GP clinics, with 60+ clinics operation under the Better Medical group
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We look forward to welcoming a like-minded medical receptionist to our team.
#J-*****-Ljbffr
📌 Medical Receptionist (Victoria)
🏢 Better Medical
📍 Victoria
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