Job Description
Support patients through their healthcare journey while providing high quality administration and customer service in a specialist cardiac unit.
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About the role
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The Administration Officer - Cardiac Sciences Unit provides high-quality administrative and customer service support within Ambulatory Care Services at Caboolture Hospital. The role plays a key part in supporting the efficient operation of cardiac services by ensuring patients, clinicians and stakeholders receive professional, responsive and patient-focused administrative assistance.
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The successful candidate will work within a multidisciplinary team environment, undertaking a broad range of administrative functions while maintaining a strong focus on customer service, confidentiality and operational efficiency. The role requires flexibility, sound judgement and the ability to prioritise competing demands to support the effective delivery of healthcare services.
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About you
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Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
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Provide high-level customer service and administrative support to patients, clinicians and stakeholders within the Cardiac Sciences Unit.
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Manage workload priorities effectively while ensuring administrative tasks are completed accurately and within required timeframes.
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Use information systems and available resources to support patient administration, service delivery and operational requirements.
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Build positive relationships through effective communication, professionalism and a commitment to meeting customer needs.
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Contribute to continuous improvement initiatives, change management activities and the achievement of departmental and organisational goals.
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Benefits when working for us
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Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
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Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
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Adaptable working arrangements and competitive salary rates with annual incremental increases
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Benefit from a higher than standard employer contribution to Superannuation of up to *****% and access to salary packaging
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Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here:
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Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
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📌 Administration Officer Cardiac Sciences Unit (Queensland)
🏢 Queensland Health
📍 Queensland