Job Description
Motus Daimler Trucks Airport currently has a vacancy for a Supervisor: Quality Controller. The role reports to the Manager: Service, the primary purpose of this position is to manage the workshop to its full potential.
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KNOWLEDGE AND SKILL REQUIREMENTS:
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Self-motivated and be able to work under pressure.
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Excellent Administration skills.
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Excellent Customer communication skills (Verbal, Telephonic and Written)
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Be able to compile technical reports.
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Manage staff Key Performance Areas:
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Disciplinary procedures
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Interviews
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Staff development
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Prioritizing workload
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Keep W I P under control
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Compile reports
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Inform Product Support Department of product failures
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Ensure that technical information is updated
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Ensuring that warranty claims are administered and to ensure warranty parts are in the warranty store.
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Quality Control of vehicles to ensure top quality workmanship and to ensure that all customer complaints/requirements have been attended to.
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Drive and manage profitability:
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Promote labor sales
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Ensure that all cash is collected
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Proper cost control
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Additional duties will be given and many change from time to time as required
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Providing customers with excellent service:
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Ensuring that work is carried out to UD Standards Standard and as arranged / agreed with customers
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Constant customer/service advisor feed back
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Handle customer queries
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Give feedback on complaints
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QUALIFICATIONS:
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Matric / N3
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Trade Test qualification (Diesel Mechanic)
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Five-year experience being a Quality Controller
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Transparent Criminal Record
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A Valid Driver's Licence C1, EC
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Computer literate
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UD Trucks Experience will be an added advantage
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📌 Supervisor: Quality Controller | Motus Daimler Truck Airport (New South Wales)
🏢 Motus GWM
📍 New South Wales