Job Description
Are you a warm, organised and professional Receptionist / Office Coordinator who takes pride in being the first face people see and the first voice they hear?
n
Join STRAND, one of Australia's most iconic travel and lifestyle brands, as the friendly face of our Pyrmont Head Office. You'll own our front‐of‐house experience - welcoming visitors, managing our busy reception desk and keeping the office running smoothly - while also picking up hands‐on business support across People & Culture, retail operations and business projects.
n
No two days will be the same, making this a great opportunity for someone who thrives on being the go‐to person in the office and wants to build a career in business support along the way.
n
What You'll Be Doing
n
Own reception and front‐of‐house — greeting visitors, managing calls, meeting rooms, mail and couriers
n
Be the welcoming face and voice of STRAND Head Office, creating a great first impression for everyone who walks through the door
n
Coordinate office facilities, supplies and equipment
n
Liaise with building management, suppliers and contractors
n
Support People & Culture with onboarding, L&D; and employee lifecycle activities
n
Maintain our internal Learning Management System (LMS)
n
Assist with general retail operations and retail projects as required
n
Create visually engaging documents and presentations to support business initiatives
n
Provide general administrative and business support across the Head Office
n
Who You Are
n
2+ years' experience in reception or front‐of‐house, ideally within a busy office or corporate environment
n
A warm, professional and approachable manner — you genuinely enjoy being the first point of contact
n
Excellent written and verbal communication skills
n




Strong organisational skills and the ability to juggle the front desk with multiple priorities and deadlines
n
Tech‐savvy with a curiosity to learn recent systems, processes and AI tools
n
Strong attention to detail and a proactive, team‐player attitude
n
Proficiency in Microsoft Office, including Outlook, Word, Excel and PowerPoint
n
Experience with basic design tools like Canva and/or CapCut is a bonus
n
Confidence working independently while also collaborating with stakeholders
n
A Certificate III or IV in Business or Office Administration is desirable
n
Who We Are
n
We're STRAND — Australia's go‐to travel and lifestyle companion since ****. With over 260 stores and a growing international presence, wherever you're going, no matter if the journey or adventure is big or small, we'll be by your side.
n
Why Start Your Journey With STRAND?
n
Room to Grow
n
You'll be the heartbeat of our Head Office reception, with exposure across HR, L&D;, security and retail operations, and a genuine pathway to build a broader business support career.
n
Perks That Matter
n
40% off everything (yes, everything), Birthday leave, 12 weeks paid parental leave (eligibility criteria applies), Service Recognition Program, employee referral incentives, and 24/7 access to our Employee Assistance Program.
n
A Culture That Gets It
n
Exceptional customer experiences start with exceptional people. Expect collaborative teammates, leaders who back you, and a workplace where good ideas get noticed.
n
At STRAND, people are our power. We're driven by innovation, customer obsession, and a deep commitment to growth. If you love being the first point of contact and want a role at the heart of the business, we'd love to hear from you.
n
Please note this role is based in our Pyrmont HQ and requires you to be onsite 5 days a week (flexibility with hours such as 8am–4pm or 9am–5pm).
#J-*****-Ljbffr

📌 Receptionist & Office Support (New South Wales)
🏢 Strandbags
📍 New South Wales