Customer Service Team Lead Hybrid, Flexible Hours, Growth New South Wales

Customer Service Team Lead Hybrid, Flexible Hours, Growth New South Wales

26 Aug
|
Shift Financial Pty
|
New South Wales

26 Aug

Shift Financial Pty

New South Wales

Shift is seeking a Customer Service Team Lead to oversee a small team of Customer Service Officers and provide coaching, guidance, and support. You will stay hands-on with complex customer cases, escalations and onboarding after finance products are established.

You will empower your team with training, feedback, and empathy, while maintaining quality standards and collaborating with management to drive improvements and customer outcomes.
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📌 Customer Service Team Lead Hybrid, Flexible Hours, Growth New South Wales
🏢 Shift Financial Pty
📍 New South Wales

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