Job Description
Customer Experience Officer (Manufacturing)
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Corex is an Australian manufacturer of sustainable polypropylene sheet products, including Corflute and Promeg. We supply customers across packaging, retail display, industrial and building sectors.
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We are seeking a Customer Experience Officer to manage customer accounts, process sales orders and coordinate with Sales, Manufacturing and Logistics to ensure on-time, in-full delivery.
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Key responsibilities
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Customer service and account support (phone and email)
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Sales order processing and order entry
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Liaison with sales, production planning and logistics teams
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Monitoring production schedules and delivery timelines
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Providing order status updates to customers
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Coordinating dispatch documentation and picklists
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Resolving delivery,
quality and order issues
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Skills & experience
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Customer service experience (B2B or manufacturing preferred)
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Strong administration and data entry skills
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High attention to detail and time management
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Clear verbal and written communication skills
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Ability to manage multiple orders and priorities
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ERP or manufacturing system experience advantageous
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What we offer
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Full time role based in Dandenong South
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Stable Australian manufacturing business
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Supportive, team-focused environment
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Opportunity to grow with an expanding organisation
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