Job Description
As a Retail Category Manager, you will be at the helm of retail operations across our client sites driving cutting-edge merchandising solutions, optimizing profitability, and ensuring exceptional customer experiences at newly acquired client sites. This role offers autonomy and the chance to make a real impact in a fast-paced, evolving environment.
n
Key responsibilities
n
n
Lead the creation of eye-catching and effective merchandise displays to elevate the customer experience
n
Oversee compliance with company policies, procedures, and all relevant regulations
n
Manage customer inquiries and complaints, ensuring a high level of customer service
n
Collaborate with regional management to execute company-wide initiatives and promotions
n
Implement retail standards that reflect local market conditions and ensure pricing accuracy
n
Ensure timely deliveries and compliance with legislation at all sites
n
Integrate with on-site teams, providing support for pre-start and toolbox meetings
n
Maintain optimal inventory levels and minimize shrinkage
n
n
About you
n
n
3-5 years of proven retail management experience, ideally in FMCG at store management level
n
Strong ability to work autonomously with resilience and resourcefulness
n
Exceptional business relationship-building skills and the ability to inspire and motivate teams
n
Excellent verbal and written communication abilities
n
Demonstrated track record of delivering growth and improving store performance
n
Analytical thinking with strong problem-solving skills
n
Up-to-date knowledge of retail industry trends and best practices
n
Experience with Point of Sale (POS) systems and Microsoft Office Suite
n
Flexibility to work variable hours, including regular remote site travel
n
n
About us
n
n
Sodexo, a global leader in food services and facilities management, with over 30 years of excellence in serving the Energy & Resources sector across Australia, is expanding our National Retail portfolio.
n
Competitive salary and long-term job security with a global organisation
n
Access to over 100 retail discounts and a range of salary packaging options
n
Ongoing training and professional development opportunities
n
Genuine career progression across our Australian operations
n
A supportive and collaborative team culture where safety comes first
n
#J-*****-Ljbffr