Job Description
Distribution Connectivity Specialist- South Bank, QLD
n
Job no: ******
n Brand: Global Supply
n Work type: Full time
n Location: New South Wales, Queensland, South Australia, Victoria, Western Australia
n Categories: Sales and Customer Service, Operations and Logistics, Digital and Technology
n
About the Opportunity
n
Are you passionate about technology, connectivity, and solving complex challenges?
n
As a Distribution Connectivity Specialist, you'll be the trusted expert responsible for connecting and maintaining land product distribution across key platforms and supplier integrations.
n
You'll play a critical role in ensuring product availability remains accurate, reliable, and functional while partnering with internal teams, suppliers, channel managers, and technical stakeholders.
n
This is an exciting opportunity to combine technical expertise, relationship management, and problem solving to deliver seamless connectivity outcomes across Flight Centre Travel Group.
n
This role can be based in all AU cities with a Flight Centre head office.
n
What you will do:
n
Respond to and resolve incoming connectivity queries within agreed SLA timeframes, effectively prioritising multiple requests
n
Establish, test, and maintain reliable API and channel manager connections for land products
n
Collaborate with suppliers, connectors, channel managers, and internal technical partners to ensure accurate product connectivity
n
Take ownership of connectivity issues from identification through to successful resolution
n
Coordinate with internal and external stakeholders to drive outcomes when issues sit outside direct team control
n
Operate across connection management systems and tools including Postman, Splunk, HotelHub, Central/TravelBox, and Salesforce
n
Monitor and maintain connectivity performance to ensure product availability remains accurate and reliable
n




Build strong relationships with stakeholders and act as a trusted point of contact for connectivity support
n
Stay current with industry trends, emerging technologies, and best practices
n
Utilise AI-assisted tools and technologies to improve analysis, efficiency, and process quality
n
Support continuous improvement initiatives that strengthen operational effectiveness and competitive advantage
n
What you will need:
n
Minimum 4 years' travel industry experience in distribution, systems support, or a related technical environment
n
Experience troubleshooting and resolving complex connectivity or integration issues
n
Demonstrated experience working with APIs, channel managers, or distribution connectivity platforms
n
Experience using systems such as Postman, Splunk, Salesforce, HotelHub, and Central/TravelBox
n
Strong stakeholder management and relationship-building skills
n
Advanced verbal and written communication skills
n
Strong problem-solving and analytical capability
n
Ability to manage competing priorities and perform effectively under pressure
n
Self-motivated, self-driven, and highly team-oriented approach
n
Ability to work across multiple time zones, including occasional out-of-hours meetings when required
n
What you will enjoy:
n
Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work Australia New Zealand Pty Ltd
n
Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply,



including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
n
Development:Individualised Learning & Development pathway options
n
Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
n
Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia's leading retailers,health and wellness discounts, financial planning advice, employee share plan and more
n
Travel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and more
n
Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within
n
Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
n
Mental Health:Support and Employee Assistance Program for staff and family
n
Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar - the Global Gathering (Bangkok '26, Sydney '27) and EOFY Celebration
n
Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
n
Sustainability:The protection of our environment is essential to the future of tourism so as a leading travel group, we have made efforts to affect positive change to the environment
n
Please Note: applications can only be considered by candidates who are based in Australia and have the right to work without restriction or requiring visa sponsorship.
n
Applications close:
#J-*****-Ljbffr

📌 Distribution Connectivity Specialist- South Bank, Qld (Queensland)
🏢 StudentUniverse
📍 Queensland